Privacy Policy
1. Introduction
Nidhi RO Solutions (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website NidhiROSolution.com or communicate with us for RO repair, installation, AMC services, or support.
2. Information We Collect
Personal Information: Name, phone number, email address, home/business location,
collected when you submit a form, call us, or request service.
Technical Data: IP address, browser type, device type, and pages visited—collected automatically
to improve site performance and security.
3. How We Use Your Information
• To respond to inquiries, book appointments, and deliver RO services.
• To diagnose issues and recommend suitable service plans.
• To improve website performance, analyze traffic, and prevent misuse.
• To send service confirmations, updates, or reminders (only when necessary).
4. Legal Basis
We process your data under: • Consent – When you submit information voluntarily. • Contractual Need – To provide RO repair/installation/AMC services. • Legitimate Interest – For analytics, improvement, and security.
5. Data Sharing
We never sell or misuse your information. We may share data only with: • Verified service partners (technicians, call support, email service providers). • Government/legal authorities when required by law.
6. Data Retention
• Service request & contact data: up to 24 months for follow-ups & warranty records.
• Technical/analytics data: up to 12 months.
We remove or anonymize data once it is no longer needed.
7. Your Rights
You may: • Request access to your data • Ask for correction or deletion • Withdraw consent • Request portable copy of your information To exercise these rights, contact: support@nidhirosolutions.com.
8. Cookies & Tracking
We use cookies for website functionality, performance analysis, and safe browsing experience. You may disable cookies in browser settings, though some features may stop working.
9. Data Security
We use SSL encryption, firewall protection, and secure data storage practices to keep your information safe from unauthorized access.
10. Children’s Privacy
Our services and website are not intended for children under 16. We do not knowingly collect data from minors.
11. Updates to This Policy
This policy may be updated occasionally. The “Last Updated” date on the website will indicate the latest revision.
12. Contact Us
Email: support@nidhirosolutions.com
Phone: +91 9911545152
Address: West, behind ACE CITY, Sector 1, Bisrakh Jalalpur,
Greater Noida, Uttar Pradesh 201306
